Return & Refund Policy

1. No Prepayment Required
Hypothele does not require prepayment or deposit for regular access to the facility. Visitors may arrive and use the space without obligation. Payments, where applicable, are made on-site.

2. Optional Services
In some cases, optional sessions may be pre-arranged. If a visitor is unable to attend, they may notify us in advance to cancel. No fees are charged for non-attendance if no prepayment was involved.

3. Refund Eligibility
If payment is made for a session that does not take place due to facility changes or staff availability, the full amount is refunded promptly. Refunds are processed using the original method of payment.

4. Refund Process
To request a refund, visitors can contact the team via email or phone. All requests are handled individually and respectfully. No forms or online procedures are required.

5. No Long-Term Commitments
Hypothele does not sell long-term packages or subscriptions. All sessions are stand-alone or short-term. Therefore, refund requests due to change of plan are usually not applicable.

6. Service Consistency
We aim to keep our space and optional sessions consistent and accessible. If any significant change occurs that affects a scheduled visit, the visitor is informed, and alternative arrangements or refunds are offered.

7. Contact
For refund-related inquiries, please reach out:
info@hypothele.com
+61 2 6239 6665
33 Canberra Ave, Forrest ACT 2603, Australia